Insights
Want to reach the top of your profession? Don't rely on luck. It takes hard work, dedication, a constant willingness to learn, and more hard work. Don't just be a problem
We are living in an age of incredible change and some instability. Organizations are undergoing massive changes including reorganizations, re-engineering, downsizing, mergers, acquisitions, market conditions, software and hardware changes, and
Before you put a great amount of time and money into a plan to improve customer satisfaction, consider this: A recent survey found that the most important factor affecting satisfaction was
The Sales Bible Prospecting can get to be a lot like learning multiplication tables - mindless repetition of the same process. Often we send out letters to our prospects, then call
The selling advantage A regular account review is an excellent way to keep in touch with your regular customers and let them know you are interested in their well-being. Set up
We often limit corporate gifts to food, pens, and clothing items. Doesn't everyone have enough coffee cups and mouse pads? What if we lightened up and gave customers desk toys? Most
Looking to inspire your coworkers? Try this suggestion at your next team building session: View a popular movie that promotes some value or skill pertinent to your job. Some possibilities
As business owners, managers, and accountants sit down to take stock of their respective budgets, the first place they look is the major expense column. And the major expense item
Most salespeople concentrate on learning how to make sales. But they also need to learn how to avoid some common ways of killing sales. Sales trainer John Graham has identified some
1. Add eye appeal. Glitz and glamour do work! Smart companies adorn displays with Christmas lights, colorful banners, kinetic scale models - even talking robots. 2. Pique browsers' curiosity. One company used a
