QUICK Steps to Better Sales

Here are some QUICK and easy steps to help you become better at sales.  Quiet quiet, quiet. Know when to be quiet. Let your customer do most of the talking. They will tell you how to sell to them.  Understand you customer’s needs. In oder to sell to a customer, you have to know what […]

Commit to Specific ROI Goals

As with any other process objective, your people have to break major ROI objectives into smaller, achievable ROI goals. This is especially important when you’re dealing with the aforementioned long and complex processes. It takes time and focus – and again, you may want to involve multidisciplinary groups from different areas of your business. Publish […]

Web Data Is Your BFF for Calculating ROI

The first, best thing you can do to measure ROI is to measure EVERY bit of customer activity on your website. What kind of traffic are you generating? Which products are generating the most interest? What kinds of questions are your customers asking? How long are they staying on your site? Are they managing to […]

Long Sales Cycles With Complex Processes Can Complicate Determining ROI

The longer the cycle, the more difficult it becomes to separate out all the factors involved. Did the new ad campaign cause a big bump in Denver-area sales over the past year? Or was it the revamped website navigability? Possibly the new items in the product line? Or, was it the addition of two great […]

ROI is a Great Tool – But Only in Specific Uses

Return on investment, or ROI, has proven to be an excellent gauge of marketing effectiveness when it comes to lead tracking and generation. This is a quantifiable process and lends itself easily to measurement. There is a long and proven track record of companies using lead tracking to determine ROI. It dates back three decades.  […]