Don’t Forget the Powerful Sales Letter

In spite of the multitude of communication options available today, the sales letter remains a viable vehicle for reaching your prospects. Here are a few tips to help you revive this “ancient” art to your advantage: Use an arresting headline. Your prospects will continue reading if the first line they see is something like “Outsmart your […]

Four Detrimental Sales Mistakes

There are four detrimental, but easy-to-correct, sales mistakes: 1. Thinking like a salesperson rather than a customer.                                                           Thinking like a salesperson places the focus on what you want […]

People Buy on Emotion, Not Logic

It’s vital for sales reps to be able to recognize self-preservation as a basic human need. If salespeople can’t address customers’ personal interests in why they should buy, sales will stall. It’s a salesperson’s job to uncover customers’ hidden motives. Here are four motives to identify if you want your customer to take action in […]

Don’t “Sell” People. Let Them Buy.

It’s very interesting to study what motivates people. For example, nobody wants to be “sold” anything, yet everybody likes to “buy,” Buying is an invigorating activity. Buying is acting on a decision and taking control of a situation. Buying provides a sense of power. A salesperson can take advantage of this motivation by doing more […]

Put a Spin on Your Questions

The next time you’re trying to identify a customer’s needs, remember the acronym SPIN.  S. Situation. What is the customer’s general background? This is important to know, as long as you don’t spend so much time exploring it that your prospect grows bored or impatient.  P. Problem. What problem does the customer face? How does this […]