Speak Up and Get Heard: Voice Search and What It Means for Your Business.

SEO is NOT dead. If anything, it’s only gotten better. So, forget typing. People are asking. The use of voice assistants has been popular with over 35% of smartphone users, many of whom are searching for local businesses. Those who use voice search are also far more likely to take immediate action. Some of the best (actionable) […]

Eight Simple Steps for Developing Effective Customer Communications

Here are eight suggestions that will help you to launch an effective customer communications plan:  1. Structure a plan for each customer that combines modern technology with personal, direct communication.  2. Set a schedule for customer contacts and mark them on your calendar. Make adhering to this schedule an absolute priority.  3. Take time to […]