Why Ask Questions? Six Reasons

white background with speech bubbles containing question marks

Do you ask enough questions? Here are six reasons questions are your most important selling tool:  Questions get the right person talking. That’s the customer. Questions focus the call on the customer, not the salesperson.  Questions show you’re interested in your prospects, which flatters them.  Questions help identify customers’ needs and desires so you can […]

Send a Travel Postcard to Increase Your business

man sitting in a chair on beach looking at laptop

Here’s a simple way to use postcards to attract new customers. The next time you’re at an industry convention, buy 25 postcards that represent the place you’re visiting. Think of a clever headline that ties in with the picture on the card. For example, a real estate agent sent a Nashville postcard that showed horses […]

Get Your Price

Woman sitting at a table with a calculator

For those times you work hard finding the product that will suit your customer’s needs only to face getting beat up on the price, here are a few helpful ideas to preserve your margins:  Establish a consistent position. Consider the automobile industry. During ’60s, ’70s, and ’80s, negotiating prices was so common that nobody would […]

Don’t “Sell” People. Let Them Buy.

women on the phone with someone

It’s very interesting to study what motivates people. For example, nobody wants to be “sold” anything, yet everybody likes to “buy,” Buying is an invigorating activity. Buying is acting on a decision and taking control of a situation. Buying provides a sense of power. A salesperson can take advantage of this motivation by doing more […]

How to Make the Most of the ‘Send Me Some Material’ Request

two people talking

Too often, a customer who says, “Send me some information on your product,” really means “Go away and stop bothering me.” To get the most value from the literature you send, follow these suggestions:  Qualify the prospect. Find out how serious the person is by promising to send the brochure, then asking something like, “Are you […]