Uncover Opportunities

When working with customers, don’t get so caught up in the selling process that you forget to look for other opportunities. Here are four basic components to discovering sales opportunities: 1. Pay attention. The only thing customers care about is what you can do for them. Don’t limit your research to face-to-face meetings. Read the […]

Nash Community College Announces Marketing Partnership with CarneyCo

Rocky Mount, N.C. – Nash Community College has selected CarneyCo, a strategic marketing agency, as its agency of record after a robust agency search. “We’re so excited to be working with the team at Nash Community College,” said Jessica McKnight, President of CarneyCo, which is based in Rocky Mount. “They’re so devoted to their students […]

Keeping Customers Happy

A customer’s family was nearing the end of a mountain of presents last Christmas when the phone rang. The caller? Not a relative spreading holiday cheer, but a Federal Express customer service representative spending the day playing last-minute Santa. She held in her hand a package she thought could be a gift. Though the package […]

Use Time Wisely

Stop wasting time reading unwanted email messages. Follow the example of one busy team leader. He decided to respond to every email for a week with a note on its appropriateness. He responded with one of three comments:  1. Keep sending this sort of critical information. 2. Send this to a responsible person on my team, […]

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