Four Detrimental Sales Mistakes

There are four detrimental, but easy-to-correct, sales mistakes: 1. Thinking like a salesperson rather than a customer.                                                           Thinking like a salesperson places the focus on what you want […]

Uncover Opportunities

chalk board with a light bulb (inspiration) drawn on it

When working with customers, don’t get so caught up in the selling process that you forget to look for other opportunities. Here are four basic components to discovering sales opportunities: 1. Pay attention. The only thing customers care about is what you can do for them. Don’t limit your research to face-to-face meetings. Read the […]

Why Ask Questions? Six Reasons

white background with speech bubbles containing question marks

Do you ask enough questions? Here are six reasons questions are your most important selling tool:  Questions get the right person talking. That’s the customer. Questions focus the call on the customer, not the salesperson.  Questions show you’re interested in your prospects, which flatters them.  Questions help identify customers’ needs and desires so you can […]

Make ‘Em Laugh

If, during a cold call, you get an “I’m not interested” from a prospect as soon as you state your name, simply smile and respond, “Well, I’d be very surprised if you were at this point!” Your humor may catch the prospect off guard and buy enough time for you to launch your presentation. 

People Buy on Emotion, Not Logic

Two people talking at a table

It’s vital for sales reps to be able to recognize self-preservation as a basic human need. If salespeople can’t address customers’ personal interests in why they should buy, sales will stall. It’s a salesperson’s job to uncover customers’ hidden motives. Here are four motives to identify if you want your customer to take action in […]