People Buy on Emotion, Not Logic

Two people talking at a table

It’s vital for sales reps to be able to recognize self-preservation as a basic human need. If salespeople can’t address customers’ personal interests in why they should buy, sales will stall. It’s a salesperson’s job to uncover customers’ hidden motives. Here are four motives to identify if you want your customer to take action in […]

Close Without Being Pushy

A common theme among salespeople is the fear of coming off as pushy. Some salespeople won’t even ask for the sale because of this fear. They want to build a solid relationship with the prospect, so they’re concerned they’ll appear intrusive if they ask for the sale.  This fear of appearing too pushy is nonsense. […]

Get Your Price

Woman sitting at a table with a calculator

For those times you work hard finding the product that will suit your customer’s needs only to face getting beat up on the price, here are a few helpful ideas to preserve your margins:  Establish a consistent position. Consider the automobile industry. During ’60s, ’70s, and ’80s, negotiating prices was so common that nobody would […]

Step by Step: The Selling Cycle

a visual example of the selling cycle

Establish or uncover a need, problem, or desire.  Intensify the problem and the prospect’s desire to solve it.  Offer solutions to the problem. Get the prospect to take action.

Don’t “Sell” People. Let Them Buy.

women on the phone with someone

It’s very interesting to study what motivates people. For example, nobody wants to be “sold” anything, yet everybody likes to “buy,” Buying is an invigorating activity. Buying is acting on a decision and taking control of a situation. Buying provides a sense of power. A salesperson can take advantage of this motivation by doing more […]